Applied Research & Data Analysis
Meaningful insights can translate ideas into practice, remove care barriers—and improve outcomes. With community-based, person-centered, equity-sensitive research and expert interpretation, we help clients close information gaps and deliver better care.
Business Intelligence and Advanced Analytics
For health care organizations, the right analytics—tracking care, analyzing costs, or identifying improvements—can mean better intelligence and outcomes. We offer industry-tested analytical tools to reveal meaningful insights and enable sustained success.
Clinical Pharmacy Services
For payers offering a drug benefit, the drive toward positive patient outcomes must be balanced with the need to control drug costs. Our clinical pharmacy team’s innovative services help organizations cost-efficiently maximize pharmacy benefit access for members.
Criminal Justice Reform
Our criminal justice reform experts provide program development, workforce education and training, and care coordination to criminal justice and health and human services organizations to give their clients better, more equitable outcomes.
Disability Determination Services
Public programs need access to clinical and vocational expertise to determine benefit applicants’ disability level. Our comprehensive disability determination services enable objective decision-making that responds to your clients’ needs, drives down costs, and reduces waste.
Electronic Health Record Strategy, Selection, Implementation, & Optimization
Health care organizations need electronic health records to improve all aspects of patient care. Our consultants partner with organizations like yours to strategically identify and implement a single patient record system that works optimally for your providers and patients.
Employment Equity & Inclusion
To best serve a diverse client base, you need an inclusive workforce. We partner with a wide range of stakeholders to maximize employment opportunities and outcomes for underrepresented communities.
Enhanced Coordination of Benefits
Some Medicaid members who use high-cost services may also be eligible for private health insurance. We offer targeted case management to help these members access affordable private coverage, expanding available benefits while ensuring responsible sources cover costs.
Health Care Costs Reimbursement
Today’s health care services exceed those offered by traditional providers—and are often eligible for reimbursement. Our comprehensive solutions help local, state, and private providers offer cost-effective access to individuals who need these services.
Health Care Operations & Regulatory Consulting
Regulatory compliance and operational expertise are vital to the delivery of safe, high-quality care. We develop readiness reviews, streamline practices, and create action-oriented solutions to help your organization achieve peak performance and patient safety.
Justice & Health Equity Services
Individuals involved in the criminal legal system often have higher rates of health problems. Our services bring cost-effective, quality health care to prisons so individuals can receive the care they deserve—and continuity of care upon return to their communities.
Long-term Services & Supports
Millions of Americans who are aging or have disabilities thrive in the community with the help of individualized long-term services. We partner with state agencies, nonprofits, and managed care organizations to develop and implement these services, supporting individuals’ quality of life.
Medicaid Waiver Design and Evaluation Services
With Medicaid waivers, states can better meet residents’ needs with programming that improves quality, expands coverage for covered services, and controls costs. We offer strategic consulting to help you develop innovative Medicaid waiver approaches.
Medicare Eligibility Enhancement Program/Services (MEES)
By maximizing Medicare benefits for Medicaid members, states can expand access while creating cost savings and revenue opportunities. We understand eligibility policies and procedures, and the federal processes that impact state Medicaid members.
Newborn Screening Services
In babies born with serious, but asymptomatic, conditions, early detection can enable lifesaving early intervention. Our newborn screening program collects and tests specimens, personalizes results, and recommends follow-up care—so all babies can receive the right medical care in a timely manner.
Payment Rate Methodology Development and Modeling Services
For state Medicaid and other public agencies, regular review of payment methods helps support policy goals. Our experts recommend and implement payment methodologies so you can enable the right patient and member health outcomes.
Program Integrity and Compliance
Medicaid agencies must monitor for post-payment fraud, systemic waste, and abuse to comply with state and federal regulations. We collaborate with clients and partner entities to mitigate abuse, while extending educational opportunities to providers.
Program Monitoring and Evaluation Services
As a health or human services agency or nonprofit, you need continued monitoring and evaluation of your programs and policies. We offer actionable feedback so you can implement improvements, reach benchmarks, sustain funding, and better serve your members.
Regulatory Policy Development and Analysis
Improving the health of our communities requires equitable access to health and human services—but the legal framework for these programs is complex. We develop effective policies to help you address social challenges, improve outcomes, and reduce costs.
Strategic Planning, Process Improvement & Project Management
Effective strategic planning, process improvement, and project management are critical to the delivery of health or human services. We help clients create realistic plans, with coaching and mentoring you need to evolve processes over time.
Survey Research
To better serve clients, your health care or social service organization needs to understand client experience and identify strengths and weaknesses. Our survey research experts develop reliable and meaningful insights that can empower you to deliver better care.
Training & Workforce Development
A strong workforce depends on attracting, training, and retaining people with the right mix of knowledge and skills for high-demand jobs. Our solutions customize virtual, blended, and in-person training programs and continuing education for a stronger health care workforce.
Trauma-Informed & Responsive Care Supports
Childhood trauma causes long-term harm to individuals, families, and communities. We partner with organizations to help you become more trauma-informed and -responsive, with policies and practices to support better outcomes for children and families.